when you have manufactured the payment plus the payment has actually been received at Duke Energy, you'll get alerts to your involved electronic mail id or cellphone (When you've got opted in for that services).

• customer care. Make contact with our consumer support should you at any time have questions about your services or your energy bill.

▪ and they are certified by a neighborhood social expert services company as eligible to receive assistance below an energy support system.

to your usefulness, Duke Energy offers a graph of the electric powered and gasoline use for the earlier year. You need to use this details to analyze your energy use and seem for tactics to make use of fewer energy and lessen your bill.

Duke Energy is reaching out to prospects that are past due through e-mail and/or text with specifics of utility aid administered by agencies inside their nearby communities.  

to pay for your Duke Energy bill by Test or money order throughout the mail, deliver your payment to the handle beneath:

utilization Alerts: Customers with smart meters who have an electronic mail registered can receive every day or midcycle alerts that display latest energy use as well as a projection of that month’s bill at the current level of usage.

Mail payments to Duke’s company mailing handle. if you'd like to pay back your Duke Energy bill with a Verify, regardless of where you live, mail and handle it to:[5] X investigate resource

Duke Energy bills for residential clients are generally thanks 21 days once the billing day The billing day is shown with your regular monthly assertion

mobile phone: An energy advisor will accomplish an energy evaluation more than the phone and respond to any issues a purchaser might have.

Sign in now to get entry to your CenterPoint Energy on line products and services to pay for your bill, manage conversation preferences and more!

in several places they went, In addition they identified Check out Into Cash, wanting to support them get for their future destination.

Duke Energy doesn't cash in on gasoline prices, and the business can take measures to shield customers from spikes as a result of long-phrase gas contracts, an equitable fee framework and a various fuel mix. 

future, the technique will more info ask you to definitely enter the payment volume. You will pay any amount of money up towards your comprehensive excellent stability.